HELP CENTRE / 120 DOCUMENTED ANSWERSFrequently asked.
Unfortunately answered.
Everything you wanted to know about supernatural logistics, plus several questions that made Legal close the meeting early.
?! Suspiciously SpecificCan the ghost testify at small-claims court?
Yes, but spectral witnesses are frequently asked to prove they are present.
Designed for screenshots. Crop responsibly. Tag the friend who needs this answer.
POPULAR PORTALS01 / THE COMPLETE ARCHIVE
Questions nobody warned us about
120 answers currently safe to display
001▣Can I pay with Touch ’n Go?+
Ordering & PaymentYes. Touch ’n Go, cards, FPX, and cash placed inside an unmarked banana-leaf envelope are accepted. We no longer accept promises.
002▣Why is there a RM6.66 processing fee?+
Ordering & PaymentRM6.65 looked accidental. RM6.67 tested poorly with the spirits.
003▣Can I use Buy Now, Pay Later?+
Ordering & PaymentYes, but the ghost manifests now and the financial consequences manifest monthly.
004▣Do you accept exposure as payment?+
Ordering & PaymentNo. Our Pontianaks already have excellent reach and do not need your 438 followers.
005▣Can I order a curse as a gift?+
Ordering & PaymentCertainly. Select “This is somebody else’s problem” at checkout and add a gift message that reveals nothing legally actionable.
006▣Why did my bank label the charge as ‘professional services’?+
Ordering & PaymentBecause “revenge ghost with midnight delivery” causes unnecessary questions from compliance.
007▣Can I split the bill with the person being haunted?+
Ordering & PaymentYou may send them a payment request. Historically, response rates are low.
008▣Is there a student discount?+
Ordering & PaymentYes. Show a valid student ID and proof that your group assignment partner truly contributed nothing.
009▣Can I expense this to my company?+
Ordering & PaymentUse category: stakeholder engagement. Sendtau accepts no responsibility for your finance department becoming a stakeholder.
010▣Why was my promo code SOULMATE rejected?+
Ordering & PaymentThat code expired, much like the relationship it was created for.
011↗Why does tracking say ‘spirit stopped for coffee’?+
Delivery & TrackingCross-dimensional travel is tiring. Your courier ordered kopi O kosong and will resume haunting shortly.
012↗Can the ghost call when it arrives?+
Delivery & TrackingIt can, but most customers find an unknown number whispering their full name less reassuring than expected.
013↗What does ‘recipient currently awake’ mean?+
Delivery & TrackingThe spirit is waiting politely outside the narrative window. Good hauntings require timing, darkness, and at least 12% battery.
014↗My delivery window says 12 AM–4 AM. Can you be more specific?+
Delivery & TrackingYes: the exact moment you finally feel safe enough to close your eyes.
015↗Do you deliver during heavy rain?+
Delivery & TrackingAbsolutely. Pontianaks are weather-resistant. Toyols may request a tiny poncho.
016↗Why is my courier going in circles?+
Delivery & TrackingYour apartment has three Block Bs. This is an urban-planning issue disguised as a paranormal one.
017↗Can I leave delivery instructions?+
Delivery & TrackingYes. “Gate unlocked, dog friendly, mother-in-law awake” is considered an excellent operational note.
018↗Will the ghost use the visitor parking?+
Delivery & TrackingIf available. Otherwise it will hover illegally with hazard lights on, like everyone else.
019↗My tracking map shows the spirit in the ocean. Is that normal?+
Delivery & TrackingFor sea routes, yes. For Shah Alam, please contact Astral Support immediately.
020↗Can I get proof of delivery?+
Delivery & TrackingYou will receive a timestamp, ectoplasm signature, and one photo in which every face is inexplicably blurred.
021☾Do the ghosts bite?+
Ghost BehaviourOnly the artisanal ones. Biting is disclosed under “temperament” before checkout.
022☾Can I pet the Pocong?+
Ghost BehaviourYou may ask. Its inability to move its arms should not be interpreted as consent.
023☾Why is my Pontianak laughing?+
Ghost BehaviourShe has reviewed your target’s browser history. Professional composure has limits.
024☾Does the Toyol need snacks?+
Ghost BehaviourNo, but leaving one kuih unattended is considered a voluntary donation.
BEFORE YOU CONTACT SUPPORT
Have you tried turning the spirit off and on again?
- 01Check the tracking page.Your courier may simply be at the mamak.
- 02Do not feed the entity.This converts a delivery into an adoption.
- 03Contact Astral Support.We answer before the next lunar cycle.
Contact a living person →